Appointments, incoming documents or exchanges between teams: you want to understand which information passes through each tool and who needs it for their task.
Quebec Law 5 and health information
Scope health information governance needs with Loupe Technologies: administrative workflows, access, vendors and Quebec Law 5 considerations.
Loupe Technologies proposes scoping information governance and protection needs in the context of Quebec Law 5. The starting point is your organization: its activities, the information involved and the people participating in its handling.
The proposed work connects that context with a specific administrative workflow, access arrangement or digital project. The service scope and expertise required are confirmed before an engagement is agreed.
Examine the specific health-sector context
Several roles use the same systems. You want to relate access to actual activities and identify situations requiring a decision or verification.
You are exploring a new digital service. Before a trial, you want to describe the information involved, planned transfers and questions to put to the vendor.
Start with the information and your organization’s role
We propose describing the selected workflow, distinguishing information categories and identifying the organizations and participants involved. This groundwork helps formulate questions about the applicable framework and responsibilities for qualified review.
Scoping can then cover access, exchanges, administrative procedures and vendor documents. Findings and possible work are connected to the activities actually described, with assumptions still requiring confirmation made explicit.
The proposed service concerns information governance and digital processes. Any specific assessment, system intervention or legal review must be defined in the engagement. Care pathways and clinical decisions remain with the responsible professionals and bodies.
Materials to prepare a project decision
Depending on the agreed engagement, deliverables may include the following.
Map of the selected workflow
The steps, tools, participants and information categories in a process, including points requiring clarification.
Governance and access questions
A record of responsibilities to clarify, access arrangements to examine and regulatory questions for review.
Proposed work plan
Measures or assessments to consider, dependencies and expertise needed to continue within an agreed scope.
Establish the context before intervening
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Understand your activities
We clarify the organization type, operations involved and project objective. This step determines whether a suitable engagement can be proposed.
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Describe a concrete workflow
We work with the designated people to map information handling using descriptions and appropriate supporting materials.
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Examine outstanding questions
We organize access, vendor, privacy and applicable-framework questions according to who needs to review them.
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Define the next engagement step
We present possible work, preliminary reviews and responsibilities needed before proceeding.
Questions before you get started
What does Law 5 mean on this page?
Here it refers to Quebec’s framework under the Act respecting health and social services information. Its application is examined in light of, among other things, the organization and information concerned.
Can an administrative process involve health information?
Yes. Quebec’s applicable definition includes certain information collected for registering or providing care to a service user. Calling a process administrative is therefore not enough to determine how its information should be classified.
Does Law 5 replace Law 25 for all our activities?
The activities and information involved need to be examined. The proposed scoping separates the areas to analyze and prepares questions for review of the applicable framework. We do not assume that one framework automatically covers the whole organization.
Do we need to send patient records to begin?
No. The first conversation covers your activities, information categories and project. A description of the workflow is sufficient to scope this initial need. Any access or documents needed for an engagement are defined later with your responsible staff.
Sources and references
- Renseignements de santé et de services sociaux — information pour les professionnels — Gouvernement du Québec
Which workflow or project needs examination?
Describe your organization, the process involved and the decision you are preparing. We can assess the needs and expertise required for suitable support.